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Google Postmaster issues

Use this guide when Google Postmaster data is missing, not updating, or doesn’t match what you see in Google Postmaster Tools.

Connection and verification

Section titled “Connection and verification”
  • Domain not verified in Postmaster Tools — Add and verify your sending domain in Google Postmaster Tools first. Follow Google Postmaster and Deliverability — Google Postmaster for the steps to connect and verify in InboxEagle.
  • Verification failed — Ensure the DNS record (TXT or other required record) is correctly added at your DNS provider and has propagated. Re-check the verification instructions in Postmaster Tools and InboxEagle.

Data not showing or delayed

Section titled “Data not showing or delayed”
  • No data or stale data — Google provides data on a delay (often 24–48 hours or more). New domains may take time to accumulate enough volume for metrics. Confirm you’re sending sufficient volume through the verified domain.
  • Wrong domain or property — Verify you’ve connected the correct domain and that InboxEagle is linked to the right Postmaster Tools property.

Reputation and metrics

Section titled “Reputation and metrics”
  • Understanding reputation — Use the Google Postmaster docs to interpret domain reputation, spam rate, and other metrics. InboxEagle surfaces this data for monitoring; for full detail see Google’s documentation.

Next steps

Section titled “Next steps”