Community & resources

Use Community & resources to find official InboxEagle links and keep up with product updates.

Official resources

• InboxEagle site — Visit inboxeagle.com for product overviews, pricing, and high-level feature information.
• InboxEagle docs — This site is the full product documentation for InboxEagle: deliverability, Google Postmaster, IP analysis, integrations, and guides.
• InboxEagle app — Sign in at app.inboxeagle.com to access your dashboards, integrations, and account settings.

Status, updates, and announcements

• What’s new — Check the InboxEagle app and docs for release notes and feature updates.
• Email announcements — Product update emails from InboxEagle, where enabled for your account.
• Status — For incidents or downtime, check the in-app status indicator or contact support@inboxeagle.com.

Note

Not sure whether to use docs or support? If the question is “how do I…”, start with docs. If the question is “why isn’t this working for my account…”, contact support directly.

When to use docs vs. support

• Use documentation when you want to learn how to do something, understand a feature, or look up a term in the Glossary.
• Use Contact support when something is broken, you are blocked, or you need account-specific help.

For instructions on how to reach the InboxEagle support team and what to include in your request, see Contact support.

Changelog and release notes

InboxEagle releases new features and improvements continuously. To stay up to date:

• In-app announcements — Feature releases appear as announcements in the app when you log in.
• Release notes — Check inboxeagle.com/changelog for a running list of what’s new in the product.
• Support email — Significant changes that affect your setup are communicated via email to your account administrator.

Feature requests and feedback

InboxEagle does not currently operate a user forum or community Slack. For product discussion, feature requests, or sharing feedback:

• Email support — Reach the team at support@inboxeagle.com.
• Feature requests — Send your ideas to support@inboxeagle.com with “Feature request” in the subject line. All requests are reviewed by the product team.

Next steps

Contact support How to reach the InboxEagle team and what to include in your request.

Help overview Self-serve resources and support options.